John M. Chan, D.D.S. General, Cosmetic and Family Dentistry

Masterful Dentistry of Livermore 

COVID - 19  UPDATE (5/21/2020) 

We are excited to announce that the Alameda County Dental Association has lifted restrictions for dental care. Our office is officially open! Our community has been through a lot these past months and we hope that you and your family have been doing well during these very different and challenging times. While many things have changed, our commitment to your dental care and safety remains the same. We are fully committed in doing our part to minimize the spread of COVID-19. We will continue to follow all infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA) regarding personal protective equipment and sterilization of instruments, surfaces and work spaces to protect our patients and staff members.

-A wellness screening will be performed upon entry that will consist of taking the patient’s temperature and answering a few health-related questions.

1) Are you experiencing a cough, sneezing or sore throat?

2) Do you have a temperature above 100.4?

3) Do you have any trouble breathing?

4) Have you had any contact with anyone with these symptoms or anyone that has been tested positive for COVID-19 within the last 2 weeks?

If you answer "yes" to any of the above questions, we ask that you wait to schedule your dental appointment 2 weeks after your symptoms subside and after your possible exposure to COVID-19.

We are also taking extended measures within the office, adding the following additional protocols:

-Anyone entering the office is required to wear a mask or face covering.

-We have hand sanitizer that we ask all patients to use upon entry.

-Social distancing, whenever possible is being practiced; You are welcome to come into the waiting area when you arrive for your appointment. Our waiting room seating has been spaced 6 feet apart. If you prefer waiting in your car until we are ready to treat you, feel free to call the office when you arrive and we will inform you whether or not we are ready to bring you into the treatment room. If we are not quite ready to treat you, we can call you back to invite you to come in when we are.

-We ask that only the patient come in for their appointment. If a parent would like to escort their child, then only one parent is preferred.

-At the beginning and end of your appointment, you will be asked to rinse with an anti-viral rinse.

-Equipment has been added to limit aerosols in the treatment rooms.

-Appointments have been managed to less patients seen per day to allow for social distancing between patients.

If you had an appointment scheduled during our closure, we will be reaching out to you to get your appointment rescheduled. This may take some time as we had to cancel quite a lot of appointments and we are trying our hardest to catch up. Feel free to give us a call if you would like to reschedule! If you have a question about an upcoming appointment, please contact us. Your safety and good health is our primary concern. We value your trust and loyalty and look forward to welcoming you back!

Sincerely,

Dr. John Chan and staff

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You deserve optimal dental care of the highest quality.  By mastering the latest and most effective techniques, we bring a unique approach to each of our patients yielding truly profound results.  Our patients understand that their options are founded on a conservative approach as we practice with each individual’s long-term health in mind.

We stand behind our work and our word. Our dedicated and high-performing team members create peace of mind for our patients and each other by meeting every distinct need with the utmost consideration, respect, and care. Our professional development builds as we work to better ourselves for our patients’ benefit.  We engage meaningfully with the community, giving back to make a difference.

Patients partner with us in their commitment to a lifetime of learning and growing, on the path to achieving and maintaining their overall health and well-being.  They recognize and value the quality of care they receive and readily refer their friends and family. 

When you visit our office you will experience all that modern dentistry has to offer, including a comprehensive list of general, restorative and cosmetic dental services to meet the needs of the whole family. Our goal is to assist each patient in achieving and maintaining long term dental health and a beautiful smile. Some of the services we provide include:

Our team of dental professionals is here to assist our patients in learning more about their oral health.  This website is a resource we hope you'll find useful in making more informed decisions about your dental care.  Please browse through our site to learn more about our practice, dental conditions and treatments, dental recommendations, payments & insurance and more.

If you have any questions or concerns be sure to give us a call or contact us through this website. If you would like to schedule an appointment you can reach us by phone or you may also use our online appointment request form.

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